- Speak up immediately when you see someone working unsafely on site.
- Approach the person privately and calmly — do not challenge them in front of a crowd.
- Ask a question first: 'Can I ask why you are doing it that way?'
- Explain what you observed, why it concerns you, and the possible consequences.
- Listen to their response — there may be a reason you had not considered.
- Focus on the behaviour and the risk, not on the person's character.
- Thank the person if they respond positively and correct the behaviour.
- Escalate to a supervisor if the unsafe behaviour continues after the conversation.
- Accept challenges from others about your own behaviour with the same respect.
- Recognise that challenging takes courage — support colleagues who speak up.
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- DON'T walk past unsafe behaviour without saying something — silence accepts the risk.
- DON'T challenge someone publicly in front of their colleagues — speak privately.
- DON'T start with an accusation — ask a question to understand the situation first.
- DON'T make the conversation about blame — focus on the behaviour and its consequences.
- DON'T dismiss the other person's explanation without listening properly.
- DON'T make it personal — criticise the action, not the individual.
- DON'T labour the point after someone corrects their behaviour — move on positively.
- DON'T accept continued unsafe behaviour — escalate if the conversation does not work.
- DON'T react defensively when someone challenges your own behaviour — listen and learn.
- DON'T discourage others from speaking up — a culture of challenge protects everyone.
See also: Behavioural Safety Awareness | Stop Work Authority
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