Positive Safety Culture

Toolbox Talk Record

Ref: TBT-BEH-008  |  Issue: 1  |  Date: March 2026
PresenterProject
LocationDate

What?

Why?

Reduce incidentsProjects with strong safety cultures have significantly fewer injuries and fatalities.
Worker wellbeingWorkers who feel safe and valued are more productive, loyal, and engaged.
Open reportingA positive culture encourages reporting that reveals risks before they cause harm.
Industry reputationA strong safety culture wins repeat clients and attracts the best workforce.
Do Don't
  • Lead by example — follow the same safety rules you expect from others.
  • Praise and recognise safe behaviour when you see it happening on site.
  • Encourage workers to report hazards and near misses without fear of blame.
  • Listen to safety concerns raised by any member of the team and act on them.
  • Share lessons from incidents openly and constructively with the whole team.
  • Include safety as the first item on every meeting agenda.
  • Invest time in safety conversations — they build trust and engagement.
  • Support workers who use stop work authority when conditions are unsafe.
  • Treat every person on site with respect regardless of their role or employer.
  • Celebrate safety milestones and improvements as a team achievement.
  • DON'T blame individuals for incidents without examining the systems that failed.
  • DON'T ignore safety concerns raised by workers — that destroys trust instantly.
  • DON'T walk past unsafe conditions without acting — silence implies acceptance.
  • DON'T treat safety as a burden that slows the project down.
  • DON'T expect culture change from a single poster campaign or one-off event.
  • DON'T punish workers for reporting incidents or near misses honestly.
  • DON'T allow different safety standards for different trades or subcontractors.
  • DON'T undermine stop work authority — support it every single time.
  • DON'T hide behind paperwork — culture is built through actions, not documents.
  • DON'T assume your safety culture is strong because you have not had an incident.

See also: Behavioural Safety Awareness | Safety Observations and Conversations