New Starter Mentoring and Buddy System

Toolbox Talk Record

Ref: TBT-BEH-013  |  Issue: 1  |  Date: March 2026
PresenterProject
LocationDate

What?

Why?

Prevent injuriesNew starters are over-represented in accident statistics — structured mentoring reduces their vulnerability significantly.
Knowledge transferExperienced workers pass on practical safety knowledge that cannot be covered in a classroom induction alone.
Legal dutyMHSWR 1999 requires employers to provide information, instruction, and supervision — buddying delivers all three.
Do Don't
  • Pair every new starter with an experienced buddy working in the same area
  • Brief the buddy on their responsibilities including safety guidance and monitoring
  • Introduce the new starter to the site layout, hazards, and emergency procedures
  • Check that the new starter understands the risk assessment for their first tasks
  • Schedule regular check-ins between the buddy, new starter, and supervisor
  • Allow extra time in the first week for the new starter to observe and learn
  • Encourage the new starter to ask questions without fear of judgement
  • Extend the buddy period for higher-risk roles or less experienced workers
  • Provide enhanced supervision for young workers under 18 as required by law
  • Record the buddy pairing and check-in outcomes in the new starter file
  • DON'T send new starters to work alone on their first day without a buddy
  • DON'T assign a buddy who is too busy to provide genuine time and attention
  • DON'T end the buddy arrangement before the new starter is confident and competent
  • DON'T assume the site induction is sufficient — it covers rules, not practical skills
  • DON'T pair new starters with workers who have poor safety attitudes themselves
  • DON'T skip the buddy system for experienced tradespeople new to your site
  • DON'T assign high-risk tasks to new starters during their first week on site
  • DON'T ignore feedback from the new starter about unclear procedures or hazards
  • DON'T treat the buddy system as optional — it is a core safety management tool
  • DON'T forget that agency workers and temporary staff need the same buddy support

See also: Behavioural Safety Awareness | Subcontractor Induction Requirements