- Obtain utility service plans from all providers before any ground disturbance.
- Scan the full dig area with a CAT and Genny in all modes and directions.
- Hand dig carefully within 500mm of any known or detected buried service.
- Use insulated hand tools when digging near known electricity cable positions.
- Consider vacuum excavation for safely exposing buried services without damage.
- Complete the permit to dig recording all detection results before excavation starts.
- Brief the excavation team on known service locations and the hand-dig zones.
- Proceed cautiously with machine excavation outside the hand-dig zone.
- Report any service strike immediately — do not attempt your own repair.
- Support and protect exposed services to prevent damage from ground movement.
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- DON'T start digging without obtaining and reviewing service plans from all utilities.
- DON'T skip the CAT and Genny scan — plans alone cannot confirm exact positions.
- DON'T machine dig within 500mm of a known or detected buried service.
- DON'T use metal tools near electricity cables — use insulated digging equipment.
- DON'T dismiss vacuum excavation — it is the safest way to expose buried services.
- DON'T excavate without a completed permit to dig with detection results recorded.
- DON'T allow excavation workers to start without a briefing on service locations.
- DON'T assume the absence of a CAT signal means no services are present below.
- DON'T touch or attempt to repair a damaged service — call the utility operator.
- DON'T leave exposed services unsupported in the open trench.
See also: CAT & Genny Safe Use | Working Near Electricity Cables
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