- Contact the heat network operator to confirm pipe locations before any excavation
- Use service plans, CAT and Genny, and trial holes to locate district heating pipes
- Hand dig within the safe zone of a confirmed district heating pipe location
- Brief the excavation team on the scalding hazard from hot water under pressure
- Know the emergency shutdown procedure for the district heating network before digging
- Maintain a safe exclusion distance from the pipe during all excavation activities
- Report any damage to the pipe outer casing, insulation, or leak detection wire
- Wear appropriate PPE including long sleeves when working near exposed heating pipes
- Coordinate with the heat network operator for isolation if the pipe must be exposed
- Mark confirmed district heating pipe locations clearly on the ground surface
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- DON'T use mechanical excavation within the safe zone of a district heating pipe
- DON'T assume standard CAT signals correctly identify district heating pipe locations
- DON'T ignore the possibility of district heating pipes — check with the network operator
- DON'T approach a damaged district heating pipe that is leaking hot water or steam
- DON'T excavate near live heating mains without knowing the emergency shutdown procedure
- DON'T touch exposed pre-insulated pipes — the surface may be hot enough to cause burns
- DON'T damage the outer casing or leak detection wires during excavation near the pipe
- DON'T backfill around exposed district heating pipes without operator approval
- DON'T allow workers into an excavation where a hot pipe has been struck or is leaking
- DON'T confuse district heating pipes with standard water mains — the hazard is very different
See also: District Heating Pipe Installation | Service Strike Emergency Procedure
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