- Use spades and forks, not picks or mattocks, when digging within 500mm of a detected service
- Dig trial holes by hand to confirm exact service positions before allowing machine excavation
- Use insulated hand tools when excavating near suspected electricity cables in the ground
- Adopt correct manual handling posture — bend knees, keep back straight, and take regular breaks
- Wear steel-toe-capped boots and gloves to protect feet and hands during digging operations
- Mark the confirmed service position clearly once exposed in the trial hole for all to see
- Rotate hand digging tasks between workers to reduce fatigue and prevent back strain
- Report immediately if a service is exposed that does not match the utility plan records
- Support the sides of trial holes deeper than 1.2 metres to prevent collapse onto workers
- Backfill and protect exposed services carefully using hand-placed surround material
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- DON'T use picks, mattocks, or mechanical breakers within 500mm of a detected service position
- DON'T machine excavate until hand-dug trial holes confirm the exact service location and depth
- DON'T assume CAT scan positions are exact — services may be 500mm or more from the indication
- DON'T drive spades forcefully into the ground near electricity cables — use a gentle probing action
- DON'T continue digging if you strike something unexpected — stop and investigate carefully
- DON'T leave exposed services unsupported in open trial holes where they could be damaged
- DON'T dig for extended periods without breaks — hand digging causes significant physical fatigue
- DON'T use worn or damaged hand tools with loose handles or blunt edges on site
- DON'T enter trial holes deeper than 1.2 metres without trench support in place
- DON'T backfill over exposed services without recording their confirmed position on the plans
See also: Safe Digging Practices (HSG47) | CAT and Genny Safe Use
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