- Cool thermal burns immediately with clean running water for a minimum of 20 minutes
- Call emergency services for burns larger than the casualty's palm or to face and airway
- Remove clothing and jewellery near the burn unless stuck to the skin surface
- Cover the cooled burn loosely with cling film or a sterile non-adhesive dressing
- Flush chemical burns with large volumes of clean water for at least 20 minutes
- Monitor the casualty for signs of shock including pale skin and rapid breathing
- Keep the casualty warm using a blanket or foil sheet while cooling the burn area
- Note the time, cause, and area of the burn to relay to emergency medical services
- Check the casualty's airway if they were in a fire or exposed to hot fumes
- Ensure first aid kits include burns dressings and cling film for immediate treatment
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- DON'T apply ice, butter, creams, or toothpaste to any burn injury on site
- DON'T burst blisters — they protect the underlying tissue from infection
- DON'T remove clothing that is stuck to the burn — leave it for medical professionals
- DON'T use adhesive plasters or fluffy dressings directly on burn surfaces
- DON'T delay cooling — start running water on the burn within seconds of the injury
- DON'T underestimate electrical burns — internal damage is often far worse than visible
- DON'T give the casualty anything to eat or drink if the burn may require surgery
- DON'T wrap burns tightly — use loose cling film to avoid restricting swelling
- DON'T ignore airway burns — hoarseness, soot around the nose, or difficulty breathing are emergencies
- DON'T move a severely burned casualty unnecessarily — wait for emergency services to arrive
See also: Medical Emergency Response | Chemical Spill Response
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