- Isolate the electrical supply immediately — switch off, unplug, or trip the circuit breaker.
- Call 999 and state "electrocution" with the exact site location and access point.
- Use a dry, non-conductive object to separate the casualty from the source if needed.
- Begin CPR immediately if the casualty is not breathing — 30 compressions, 2 breaths.
- Use the nearest AED as soon as possible and follow the voice prompts it gives.
- Cool any visible burns with clean running water for at least 20 minutes.
- Place an unconscious but breathing casualty into the recovery position and monitor them.
- Know the location of the nearest isolator switches, AED, and first aid point on site.
- Ensure someone meets the emergency services at the site entrance to guide them in.
- Report the incident immediately to your supervisor and record all details accurately.
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- DON'T touch the casualty until you are certain the electrical supply has been isolated.
- DON'T use wet, metal, or conductive objects to push a casualty away from a live source.
- DON'T assume a conscious casualty is fine — delayed cardiac arrest can occur hours later.
- DON'T apply creams, ointments, or adhesive dressings directly to electrical burn wounds.
- DON'T move the casualty unless they are in immediate further danger from the environment.
- DON'T attempt to disconnect high voltage equipment — evacuate the area and call 999.
- DON'T allow the casualty to refuse hospital treatment — insist medical assessment is required.
- DON'T stand in water or on wet ground while attempting to rescue a shock casualty.
- DON'T delay calling emergency services while trying other interventions first.
- DON'T re-energise the circuit until the cause of the incident has been fully investigated.
See also: Electrical Safety Awareness | Medical Emergency Response on Site
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