In Case of Emergency ICE Tags

Toolbox Talk Record

Ref: TBT-EMG-023  |  Issue: 1  |  Date: April 2026
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What?

Why?

Faster emergency responseICE tags give paramedics and first aiders immediate access to critical medical and contact information without delay.
Inform next of kinFamilies deserve to be contacted quickly after a serious incident — ICE tags make this possible within minutes.
Medical safetyKnowing about allergies, medications, or conditions like diabetes can change treatment decisions and prevent harm.
Do Don't
  • Complete your ICE tag fully with your name, contact person, and their phone number.
  • Include any medical conditions, allergies, or medications that could affect your treatment.
  • Attach the tag securely to your hard hat, lanyard, or inside your helmet liner.
  • Inform your emergency contact person that they are listed on your ICE tag.
  • Update your ICE tag immediately if your contact details or medical information changes.
  • Check your tag is still legible and securely attached at the start of every shift.
  • Also store ICE contacts on your mobile phone under the name "ICE" for backup.
  • Carry a spare blank ICE tag in the site first aid kit for new starters.
  • Include a second emergency contact in case the primary person is not reachable.
  • Supervisors should check ICE tag compliance during regular site walk-arounds.
  • DON'T leave the ICE tag blank thinking you will fill it in later — do it now.
  • DON'T rely solely on your locked phone — paramedics cannot access it in an emergency.
  • DON'T provide an out-of-date phone number that will not reach your emergency contact.
  • DON'T hide important medical conditions — this information could save your life.
  • DON'T remove your ICE tag to keep your hard hat looking clean or tidy.
  • DON'T assume the site office has your emergency details on file and accessible quickly.
  • DON'T list a contact who would be unable to respond or make decisions on your behalf.
  • DON'T use pencil on the tag — use permanent marker so it remains legible over time.
  • DON'T ignore a colleague without an ICE tag — remind them it is a site requirement.
  • DON'T treat ICE tags as optional paperwork — they exist for genuine emergencies.

See also: Site Emergency Plan Awareness | First Aid Response and Triage