Pedestrian Walkway Diversions

Toolbox Talk Record

Ref: TBT-HWY-006  |  Issue: 1  |  Date: March 2026
PresenterProject
LocationDate

What?

Why?

Public safetyPedestrians struck by vehicles or falling into unguarded excavations near roadworks suffer serious or fatal injuries every year in the UK.
Legal dutyThe New Roads and Street Works Act 1991 and Highway Act 1980 place duties on contractors to protect all road users including pedestrians.
Equality obligationsThe Equality Act 2010 requires that temporary diversions remain accessible to disabled people, not just able-bodied pedestrians.
ReputationPoorly managed pedestrian routes generate complaints, enforcement action, and damage to your company and client reputation.
Do Don't
  • Provide a minimum 1.2m clear walkway width for wheelchair and pushchair access.
  • Install continuous barriers with no gaps between the walkway and works area.
  • Include tapping rails and tactile paving for visually impaired pedestrians.
  • Erect clear advance warning signs and directional signage at every turn.
  • Inspect the diversion route daily for trip hazards, debris, and standing water.
  • Ensure adequate lighting is provided for any night-time pedestrian diversion.
  • Install ramps at kerb transitions with a gradient no steeper than 1:12.
  • Coordinate with the local authority before implementing any pedestrian diversion.
  • Keep the diversion route as short and direct as reasonably possible.
  • Brief all site operatives on maintaining the walkway clear at all times.
  • DON'T reduce walkway width below 1.2 metres at any point along the route.
  • DON'T leave gaps in barriers where pedestrians could enter the works zone.
  • DON'T obstruct the diversion with plant, materials, or parked vehicles.
  • DON'T forget to consider wheelchair users, pushchairs, and visually impaired people.
  • DON'T remove or relocate signs without authorisation from the supervisor.
  • DON'T allow standing water or mud to accumulate on the pedestrian route.
  • DON'T create a diversion that forces pedestrians into live traffic lanes.
  • DON'T use the pedestrian walkway as temporary storage for tools or materials.
  • DON'T assume daytime arrangements are adequate for hours of darkness.
  • DON'T ignore complaints from the public about the diversion route.

See also: Chapter 8 Signing and Guarding | Working in Live Carriageways