Near Miss Reporting and Learning

Toolbox Talk Record

Ref: TBT-INC-002  |  Issue: 1  |  Date: March 2026
PresenterProject
LocationDate

What?

Why?

Free warningNear misses are warnings that cost nothing — each one is an opportunity to fix a hazard before someone is injured.
Prevent serious harmThe near miss today becomes tomorrow's serious injury if the root cause is not identified and eliminated.
Build trustA blame-free reporting culture encourages everyone to speak up — the more reports received, the safer the site becomes.
Do Don't
  • Report every near miss to your supervisor, no matter how minor it seems.
  • Use the site near miss reporting system and complete the form honestly and promptly.
  • Describe what happened, where, when, and what could have occurred if circumstances differed.
  • Investigate every near miss to identify the root cause, not just the immediate trigger.
  • Implement corrective actions promptly and check they are effective in preventing recurrence.
  • Provide feedback to the reporter so they know their near miss was taken seriously.
  • Analyse near miss data regularly to identify trends and patterns across the project.
  • Share lessons learned from near misses with all teams through toolbox talks and alerts.
  • Encourage colleagues to report near misses and support them when they do.
  • Recognise and thank workers who report near misses — it takes courage to speak up.
  • DON'T dismiss near misses as unimportant — they are warnings of future serious incidents.
  • DON'T make the reporting process so complicated that people do not bother completing it.
  • DON'T exaggerate or minimise what happened — report the facts honestly and accurately.
  • DON'T close a near miss report without investigating the root cause properly.
  • DON'T delay implementing corrective actions — the same near miss could become an injury tomorrow.
  • DON'T fail to give feedback — reporters who hear nothing will stop reporting in future.
  • DON'T ignore repeated near misses — they indicate a systemic problem needing urgent attention.
  • DON'T keep lessons learned to yourself — share them so other teams benefit too.
  • DON'T blame or punish workers for reporting near misses — this destroys the reporting culture.
  • DON'T treat near miss data as a negative — high reporting rates indicate a healthy safety culture.

See also: Accident and Incident Reporting (RIDDOR) | Incident Investigation Process