- Cordon the incident scene immediately and prevent anyone from entering.
- Assign a responsible person to control access to the scene at all times.
- Photograph the scene from multiple angles before anything is moved or cleaned.
- Record the positions of equipment, tools, materials, and any failed components.
- Secure CCTV footage, access records, and all relevant documentation immediately.
- Take witness statements individually while memories are fresh and uninfluenced.
- Protect the scene from weather, foot traffic, and accidental disturbance.
- Preserve the PPE and clothing worn by the injured person as physical evidence.
- Notify the HSE for RIDDOR-reportable incidents and follow their scene guidance.
- Maintain the cordon until the investigation team authorises release of the scene.
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- DON'T enter or disturb the incident scene before the investigation team has attended.
- DON'T leave the scene uncontrolled — assign someone to manage access immediately.
- DON'T move equipment, tools, or materials before they are photographed and documented.
- DON'T fail to record the exact positions of everything at the scene before any cleanup.
- DON'T allow CCTV to be overwritten — secure the footage as soon as the incident occurs.
- DON'T take group witness statements — each person must give their account individually.
- DON'T let rain, wind, or foot traffic destroy evidence — protect the scene immediately.
- DON'T discard or wash the injured person's PPE — it may contain critical evidence.
- DON'T clean up a RIDDOR-reportable scene without HSE guidance on when it can be released.
- DON'T rush to reopen the area — the investigation must be thorough before work resumes.
See also: Accident and Incident Reporting (RIDDOR) | Incident Investigation Process
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