- Complete a specific lone working risk assessment before any lone working activity.
- Identify all hazards the lone worker will face at the specific location and task.
- Confirm the lone worker is competent, experienced, and medically fit for the work.
- Establish reliable communication using phones, radios, or lone worker devices.
- Set agreed check-in times and escalation procedures if contact is lost.
- Identify which tasks must never be carried out alone due to the risk level.
- Plan how emergency services will reach the lone worker at the specific location.
- Assess the risk of violence and provide personal safety measures where needed.
- Review the assessment regularly and after any incident or change in circumstances.
- Consult the lone worker during the assessment for practical insight.
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- DON'T allow lone working without a specific risk assessment completed first.
- DON'T overlook hazards that are worsened by working alone without nearby help.
- DON'T send inexperienced or unfit workers to carry out lone working tasks.
- DON'T rely on mobile phones in areas with poor or no signal coverage.
- DON'T skip check-in times — a missed check-in must trigger the escalation procedure.
- DON'T allow lone workers to attempt confined space entry or work at height.
- DON'T assume emergency services can find a remote location without directions prepared.
- DON'T ignore violence risk for lone workers visiting occupied sites or public areas.
- DON'T leave the assessment unchanged when the task or location changes significantly.
- DON'T write the assessment without speaking to the person who will be working alone.
See also: Lone Working Awareness | Communication & Check-In Procedures
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