Communication and Check-In Procedures

• Agree a check-in schedule and escalation procedure before work starts.
• Test communication equipment at the work location before starting tasks.
• Use a lone worker device with automatic man-down alert where available.
• Carry a fully charged mobile phone with emergency contacts saved.
• Follow the agreed check-in times without skipping or delaying them.
• Inform your supervisor immediately if you change location during a shift.
• Know the escalation steps if you cannot reach your check-in contact.
• Record all check-ins as required by the site lone working procedure.
• Identify dead zones for mobile signal and use alternative methods.
• Carry a personal alarm or whistle as a backup communication method.

• DON'T start lone work without a confirmed check-in procedure in place.
• DON'T rely solely on mobile phones in areas with poor signal.
• DON'T ignore a missed check-in — always activate the escalation procedure.
• DON'T change your work location without informing your supervisor.
• DON'T assume someone knows where you are without confirming it.
• DON'T let your phone battery run flat during a lone working shift.
• DON'T disable man-down sensors or alarms on lone worker devices.
• DON'T leave site without completing a final check-out with your contact.
• DON'T treat check-in procedures as optional or unnecessary paperwork.
• DON'T work alone on high-risk tasks that require a buddy system.

See also: Lone Working Awareness | Lone Working Risk Assessment