Pallet Trucks and Trolleys

Toolbox Talk Record

Ref: TBT-MAN-017  |  Issue: 1  |  Date: March 2026
PresenterProject
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What?

Why?

Foot injuriesPallet truck wheels running over feet cause fractures, crushing, and lacerations — safety boots are essential.
Load tip-overUnbalanced or overloaded pallet trucks topple, dropping heavy loads onto workers and bystanders.
Back strainPushing heavy loads on rough or sloping surfaces causes back injuries without proper technique and route planning.
Do Don't
  • Wear safety boots with steel toecaps when operating any pallet truck or loaded trolley
  • Check wheels, forks, handle, and lifting mechanism during the pre-use inspection
  • Push pallet trucks and trolleys rather than pulling them to reduce back strain
  • Plan routes on level, firm surfaces free from steps, cables, and obstructions
  • Centre loads on the forks and check they are balanced before moving off
  • Use wheel chocks or apply the brake when stationary on any gradient
  • Select trolleys with wheel sizes suitable for the surface conditions on your route
  • Keep feet clear of the sides and front of the pallet truck during all movements
  • Use electric pallet trucks for heavy or repetitive moves to reduce manual effort
  • Lower forks fully to the ground before leaving any pallet truck unattended
  • DON'T overload pallet trucks beyond their rated safe working load capacity
  • DON'T ride on a pallet truck — they are not designed to carry passengers
  • DON'T pull loaded pallet trucks when you can push them instead
  • DON'T use pallet trucks on slopes without controlling the load and using the brake
  • DON'T leave a pallet truck unattended with the forks raised or load elevated
  • DON'T use pallet trucks with jammed wheels, bent forks, or a faulty handle
  • DON'T push loaded trolleys over uneven ground, cables, or through standing water
  • DON'T stack loads too high on trolleys where they become unstable and top-heavy
  • DON'T walk alongside the load where your feet could be struck by the truck wheels
  • DON'T use a pallet truck in areas with pedestrian traffic without warning those nearby

See also: Manual Handling Awareness | Team Lifting and Mechanical Aids