Quality Hold and Witness Points

Toolbox Talk Record

Ref: TBT-QMS-001  |  Issue: 1  |  Date: March 2026
PresenterProject
LocationDate

What?

Why?

Prevent costly reworkCatching defects at hold points prevents expensive rework — covering up poor work always costs more to fix later.
Client confidenceFormal inspection records demonstrate compliance with the specification and build client confidence in the finished product.
Safety through qualityPoor quality construction creates safety hazards — correct reinforcement, concrete, and connections protect the structure's integrity.
Do Don't
  • Check the Inspection and Test Plan to identify all hold and witness points for your work.
  • Notify the inspector in advance when a hold or witness point is approaching.
  • Prepare all required documentation, test results, and material certificates before the inspection.
  • Stop work at hold points until the inspection is completed and formal approval is given.
  • Ensure non-conformances are corrected and re-inspected before proceeding with the work.
  • Keep accurate records of all inspections, test results, and approvals on site.
  • Verify that materials have the correct certification and traceability documentation.
  • Communicate hold point requirements to your team so everyone understands when to stop.
  • Allow adequate time in the programme for hold point inspections without causing pressure.
  • Treat quality inspections as an opportunity to confirm good work, not as a burden.
  • DON'T proceed past a hold point without formal inspection and written approval.
  • DON'T fail to notify the inspector in time — late notification delays the programme.
  • DON'T present work for inspection without the required supporting documentation.
  • DON'T cover, backfill, or build over work before the hold point inspection is complete.
  • DON'T leave non-conformances unresolved — they must be corrected before approval.
  • DON'T lose or misplace inspection records — they are required for handover and the H&S file.
  • DON'T use materials without proper certification — unverified materials may not meet specification.
  • DON'T rush past quality checks to save time — poor quality always costs more in the end.
  • DON'T pressure inspectors to approve substandard work — request the correct resolution.
  • DON'T treat quality as separate from safety — good construction protects everyone.

See also: Non-Conformance Reporting | Inspection & Test Plan (ITP) Awareness