- Report all incidents, near misses, and dangerous occurrences to the site manager promptly.
- Follow the principal contractor's incident reporting procedure and timescales.
- Preserve the scene after an incident until told otherwise by the investigating team.
- Provide accurate witness statements and cooperate fully with the investigation.
- Report near misses with the same urgency as actual injuries — they have equal value.
- Ensure your own workforce knows how and when to report incidents on this site.
- Record the details of every incident including time, location, and persons involved.
- Support the principal contractor in identifying root causes and corrective actions.
- Share lessons learned from incidents with your own workforce and other sites.
- Attend incident review meetings when invited by the principal contractor.
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- DON'T hide, minimise, or delay reporting any incident or near miss.
- DON'T clean up or disturb the scene before the investigation team arrives.
- DON'T instruct your workers to avoid reporting injuries to the principal contractor.
- DON'T submit inaccurate or incomplete incident reports to avoid scrutiny.
- DON'T treat near misses as unimportant — they are warnings of future injuries.
- DON'T assume the principal contractor will discover the incident without your report.
- DON'T refuse to cooperate with the investigation or provide witness access.
- DON'T blame individuals without examining the systems and conditions involved.
- DON'T wait until the end of the shift to report a serious incident.
- DON'T fail to cascade lessons learned from incidents to your own workforce.
See also: Subcontractor Safety Management | Accident and Incident Reporting (RIDDOR)
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