- Deliver toolbox talks to your workforce at least weekly on relevant site and task hazards
- Coordinate talk topics with the principal contractor to avoid duplication and fill gaps
- Record attendance for every toolbox talk and retain records for audit and inspection
- Deliver talks in the language understood by your workforce, using translators where needed
- Use site-specific examples and recent near misses to make the talk relevant and engaging
- Encourage questions and discussion to confirm the workforce understands the key messages
- Adapt materials provided by the principal contractor to your specific trade activities
- Include seasonal, weather, and task-specific topics as conditions change through the project
- Follow up on actions or concerns raised during the toolbox talk before the next session
- Submit attendance records and talk topics to the principal contractor as required
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- DON'T skip toolbox talks because of time pressure or programme demands on the project
- DON'T deliver talks in English only when your workforce includes non-English speakers
- DON'T read the toolbox talk sheet without engagement — make eye contact and involve the team
- DON'T rely solely on the principal contractor's site-wide briefings for your trade's hazards
- DON'T forge attendance records — this is a serious breach of trust and compliance duty
- DON'T repeat the same talk every week — vary topics to cover the range of relevant hazards
- DON'T deliver talks in noisy areas where workers cannot hear the safety messages clearly
- DON'T dismiss questions or concerns raised by workers during the toolbox talk discussion
- DON'T treat toolbox talks as a paperwork exercise — they exist to prevent injuries and deaths
- DON'T ignore the principal contractor's coordinated topic schedule for the project
See also: Toolbox Talk Engagement Techniques | Supply Chain Safety Communication
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