Protecting the Public

Toolbox Talk Record

Ref: TBT-TRF-029  |  Issue: 1  |  Date: April 2026
PresenterProject
LocationDate

What?

Why?

Legal dutyHASWA 1974 extends the employer's duty of care to every member of the public affected by the construction works.
Prevent serious harmFalling materials, site vehicles, and open excavations near public areas have caused fatalities in the UK.
Reputation and contractsPublic protection failures damage the company's reputation and risk loss of current and future contracts.
DoDon't
  • Maintain hoarding, fencing, and barriers along all public boundaries in good condition.
  • Install scaffold fans and debris netting over public footpaths and access routes.
  • Use banksmen to manage all vehicle crossings over public pavements and roads.
  • Keep public footpath diversions clearly signed, lit, and accessible at all times.
  • Carry out noisy and dusty work within permitted hours and with agreed controls.
  • Brief delivery drivers on public interface points before they enter or leave site.
  • Respond to public complaints promptly and log all communications received.
  • Inspect public-facing hoarding, lighting, and signage daily for damage or defects.
  • Ensure materials, plant, and waste cannot fall or blow beyond the site boundary.
  • Consider the public impact before every task — plan to minimise disruption proactively.
  • DON'T allow materials or debris to fall outside the site boundary onto public areas.
  • DON'T block public footpaths without an approved diversion and proper signage.
  • DON'T reverse site vehicles across public pavements without a banksman present.
  • DON'T carry out work outside permitted hours without prior approval and notification.
  • DON'T ignore public complaints — they escalate to enforcement action if unresolved.
  • DON'T leave hoarding gaps, damaged fencing, or unsecured access points facing public areas.
  • DON'T create dust or noise nuisance that affects neighbouring properties and businesses.
  • DON'T store materials against public-facing hoarding where they could fall outward.
  • DON'T assume the public will avoid obvious hazards — they may not recognise the risk.
  • DON'T discharge site water, silt, or waste onto public roads or drainage systems.

See also: Protection of Children on Site | Working in Public Areas