- Maintain hoarding, fencing, and barriers along all public boundaries in good condition.
- Install scaffold fans and debris netting over public footpaths and access routes.
- Use banksmen to manage all vehicle crossings over public pavements and roads.
- Keep public footpath diversions clearly signed, lit, and accessible at all times.
- Carry out noisy and dusty work within permitted hours and with agreed controls.
- Brief delivery drivers on public interface points before they enter or leave site.
- Respond to public complaints promptly and log all communications received.
- Inspect public-facing hoarding, lighting, and signage daily for damage or defects.
- Ensure materials, plant, and waste cannot fall or blow beyond the site boundary.
- Consider the public impact before every task — plan to minimise disruption proactively.
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- DON'T allow materials or debris to fall outside the site boundary onto public areas.
- DON'T block public footpaths without an approved diversion and proper signage.
- DON'T reverse site vehicles across public pavements without a banksman present.
- DON'T carry out work outside permitted hours without prior approval and notification.
- DON'T ignore public complaints — they escalate to enforcement action if unresolved.
- DON'T leave hoarding gaps, damaged fencing, or unsecured access points facing public areas.
- DON'T create dust or noise nuisance that affects neighbouring properties and businesses.
- DON'T store materials against public-facing hoarding where they could fall outward.
- DON'T assume the public will avoid obvious hazards — they may not recognise the risk.
- DON'T discharge site water, silt, or waste onto public roads or drainage systems.
See also: Protection of Children on Site | Working in Public Areas |