- Move everyone away from the suspected gas leak immediately upon detection.
- Call the National Gas Emergency Service on 0800 111 999 without delay.
- Establish a cordon preventing anyone from approaching the gas escape area.
- Eliminate all ignition sources — do not switch anything on or off nearby.
- Ventilate enclosed spaces by opening doors and windows if safely accessible.
- Do not attempt to stop the gas leak yourself — wait for gas company engineers.
- Brief all excavation workers on the gas emergency number before digging near mains.
- Keep the gas emergency number displayed at the site entrance and in welfare areas.
- Report even small gas smells — minor leaks can escalate to major escapes rapidly.
- Cooperate fully with the gas emergency response team when they arrive on site.
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- DON'T stay near a suspected gas leak — move away from the area immediately.
- DON'T delay calling the gas emergency number — dial 0800 111 999 straight away.
- DON'T allow anyone back into the cordoned area until the gas company confirms safe.
- DON'T switch lights, phones, engines, or any electrical equipment near a gas leak.
- DON'T enter enclosed spaces where gas may have accumulated without ventilating first.
- DON'T attempt to repair a gas leak yourself — only gas company engineers are qualified.
- DON'T start excavation near gas mains without everyone knowing the emergency procedure.
- DON'T hide the emergency number — it must be visible to everyone on site.
- DON'T dismiss small gas smells as unimportant — report every suspected leak immediately.
- DON'T obstruct the gas emergency team — give them full access and cooperation.
See also: Working Near Gas Mains | Service Strike Emergency Procedure
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