- Obtain water company authorisation before starting any live main repair work.
- Use only trained and competent operatives for live water main repair tasks.
- Have pumps ready to manage water inflow if the repair fails during the work.
- Follow strict hygiene procedures to prevent contamination entering the supply.
- Use only approved repair fittings and materials that meet water supply standards.
- Ensure the excavation has adequate egress routes in case of sudden flooding.
- Disinfect all tools and fittings that will contact the water supply during repair.
- Monitor water pressure and flow throughout the repair operation continuously.
- Brief the team on the emergency procedure if the live repair fails.
- Flush and test the repaired section before returning it to normal supply.
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- DON'T attempt live main repair without water company authorisation and training.
- DON'T use non-approved fittings or materials that could contaminate the supply.
- DON'T enter a flooded excavation to continue a repair; pump it out first.
- DON'T touch food, drink, or your face with hands that have contacted mains water.
- DON'T loosen fittings on a pressurised main without being prepared for water release.
- DON'T bypass the disinfection procedure for tools contacting the water supply.
- DON'T leave a partially completed repair unattended on a live water main.
- DON'T reconnect the supply until flushing and bacteriological testing confirm quality.
- DON'T work in an excavation without a means of rapid egress if water surges.
- DON'T assume pressure has equalised; check before removing any temporary fittings.
See also: Water Main Installation Safety | Water Service Connections
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