BEH/Specific/TBT-BEH-029

Personal Competence

Behavioural Safety & LeadershipSpecificPersonal Competence

Personal Competence

Toolbox Talk Record

Ref: TBT-BEH-029  |  Issue: 1  |  Date: April 2026
PresenterProject
LocationDate

What?

  • Competence means having the right training, knowledge, experience, and attitude to do the job safely.
  • CDM 2015 Regulation 8 requires that no person carries out work unless they are competent or supervised.
  • A valid CSCS card demonstrates that a worker has achieved the minimum competence standard for their role.
  • Competence is not just qualifications — it includes practical experience and the ability to recognise hazards.
  • An untrained worker operating plant, electrics, or lifting equipment puts themselves and everyone else at risk.
  • Refresher training is essential — skills and knowledge degrade over time without regular reinforcement.
  • Competence must be verified at induction through card checks, certificates, and competence-based questioning.
  • Working beyond your competence level without supervision is a breach of your personal duty under HASWA 1974.
  • New and young workers must be closely supervised until they demonstrate consistent competent behaviour.
  • Being honest about what you can and cannot do is a sign of professional maturity, not weakness.

Why?

Legal requirementCDM 2015 makes it illegal to carry out construction work without competence — this applies to every individual.
Prevent serious harmUnqualified workers operating plant, electrics, or lifting equipment cause fatal and life-changing injuries.
Professional integrityAdmitting you need training or supervision earns respect — bluffing competence puts lives at risk.
DoDon't
  • Carry your CSCS card and relevant qualification certificates at all times on site.
  • Tell your supervisor honestly if you are asked to do something you are not trained for.
  • Complete all required refresher training before your certificates expire.
  • Ask for supervision when attempting a task you have not done before.
  • Keep a personal training record of all courses, briefings, and qualifications achieved.
  • Share your knowledge and experience with less experienced workers on your team.
  • Attend toolbox talks and safety briefings as genuine learning opportunities.
  • Accept feedback on your competence constructively and act on it positively.
  • Verify your subcontractors hold the correct qualifications before they start work.
  • Take pride in maintaining your skills through continuous professional development.
  • DON'T operate plant, equipment, or systems you are not trained and authorised to use.
  • DON'T claim qualifications or experience you do not actually hold or possess.
  • DON'T let your CSCS card or competence certificates lapse without arranging renewal.
  • DON'T assume experience alone equals competence — formal training is also required.
  • DON'T carry out electrical, gas, or lifting work without the correct specialist certification.
  • DON'T allow peer pressure to push you into tasks beyond your competence level.
  • DON'T supervise others in a task you are not competent to perform yourself.
  • DON'T skip induction or training because you have done similar work elsewhere before.
  • DON'T forge, alter, or borrow someone else's competence cards or certificates.
  • DON'T confuse confidence with competence — knowing the rules matters more than bravado.

See also: Site Induction Requirements | Worker Duties Under CDM 2015

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