• Encourage every worker to report hazards, near misses, and concerns openly.
• Respond visibly to every report — investigate, act, and communicate the outcome.
• Thank workers who report — positive feedback reinforces the speaking-up behaviour.
• Provide anonymous reporting options for workers not comfortable with direct reporting.
• Track reported hazards through to resolution and close them out with the reporter.
• Train supervisors to receive reports positively and act on them promptly.
• Share lessons from reports with the wider team through safety briefings.
• Measure reporting rates as an indicator of safety culture health on the project.
• Investigate reported hazards with the same rigour as actual incidents.
• Lead by example — supervisors and managers should report hazards they find too.

• DON'T create a culture where workers fear blame for reporting hazards or near misses.
• DON'T ignore reports — visible inaction tells workers that reporting is pointless.
• DON'T dismiss or ridicule anyone who raises a safety concern on site.
• DON'T assume workers will speak up without a safe, supportive reporting system.
• DON'T close reports without communicating the outcome to the person who raised them.
• DON'T allow supervisors to suppress or discourage hazard reporting from their teams.
• DON'T keep lessons from reports within the management team — share them widely.
• DON'T celebrate low reporting rates — they indicate workers have stopped speaking up.
• DON'T treat near miss reports as less important than injury reports.
• DON'T expect a reporting culture without leaders demonstrating the behaviour themselves.

See also: Behavioural Safety Awareness | Near Miss Reporting and Learning