BUR/Specific Services/TBT-BUR-015

Machine Excavation Near Services

Buried Services & UtilitiesSpecific ServicesMachine Excavation Near Services

Machine Excavation Near Services

Toolbox Talk Record

Ref: TBT-BUR-015  |  Issue: 1  |  Date: March 2026
PresenterProject
LocationDate

What?

  • Machine excavation near buried services creates a high risk of cable strikes, gas main damage, and pipe rupture.
  • HSG47 requires hand digging within 500mm of the indicated position of any buried service.
  • Machine excavation can only resume once the service has been exposed by hand and its exact position confirmed.
  • Excavator teeth, breakers, and augers can sever gas mains, water mains, and high-voltage cables instantly.
  • A permit to dig system must be in place and the operator briefed on service locations before digging.
  • The excavator operator must be able to see the ground being dug — a banksman assists where visibility is limited.
  • Service plans, CAT and Genny results, and trial hole findings must all be available at the point of work.
  • Emergency procedures for gas escape, electrical contact, and water main burst must be briefed before starting.
  • Fibre optic cables are very difficult to detect and extremely costly to repair if severed.
  • Machine excavation restrictions also apply near service connections, junctions, and changes in direction.

Why?

Fatal strikesMachine contact with live gas mains or HV cables causes explosions and electrocution that kill instantly.
Service damageSevering water mains, telecoms, and fibre optics causes costly disruption affecting thousands of people.
Legal complianceHSG47 and CDM 2015 require a formal safe digging system with hand-dig zones around buried services.
Do Don't
  • Obtain a permit to dig before starting any machine excavation near buried services
  • Brief the excavator operator on all known service locations and hand-dig zone limits
  • Hand dig within 500mm of any indicated service position before using the machine
  • Expose the service by hand and confirm its exact position before machine work resumes
  • Keep service plans, CAT results, and the permit available at the point of work
  • Use a flat-edged bucket for machine work near services — not teeth or rippers
  • Position a banksman to guide the operator where visibility of the dig face is limited
  • Brief the team on emergency procedures for gas, electricity, and water strikes
  • Mark exposed services clearly and protect them before continuing machine excavation
  • Report any contact with a service immediately, even if no visible damage is apparent
  • DON'T machine dig within 500mm of an indicated service without hand exposing it first
  • DON'T use toothed buckets, breakers, or rippers in the proximity zone of buried services
  • DON'T assume the service is exactly where the plan shows — positions can be inaccurate
  • DON'T continue machine excavation if the operator cannot see the dig face clearly
  • DON'T dig without a permit to dig and operator briefing on service locations
  • DON'T ignore the CAT and Genny survey results — they indicate probable service routes
  • DON'T allow machine excavation to resume before hand-exposed services are marked and protected
  • DON'T underestimate fibre optic cables — they are thin, hard to detect, and costly to repair
  • DON'T dismiss minor contact with a service — report it for inspection by the utility owner
  • DON'T forget that services change direction and depth — hand dig at bends and junctions too

See also: Safe Digging Practices (HSG47) | Permit to Dig Process

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