LON/General/TBT-LON-002

Lone Working Risk Assessment

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Lone Working Risk Assessment

Toolbox Talk Record

Ref: TBT-LON-002  |  Issue: 1  |  Date: March 2026
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What?

  • A lone working risk assessment identifies the specific hazards faced by a person working without close or direct supervision.
  • The Management of Health and Safety at Work Regulations 1999 require a suitable and sufficient assessment for lone workers.
  • The assessment must consider the work activity, the location, the person's competence, and the means of communication available.
  • High-risk activities including confined space entry, work at height, and heavy lifting must never be carried out by lone workers.
  • The assessment must identify how a lone worker will summon help in an emergency, including first aid and rescue arrangements.
  • Remote or isolated locations may have limited mobile phone signal — alternative communication methods must be planned.
  • The risk of violence or aggression must be assessed for lone workers in public-facing or community-based roles.
  • Control measures include check-in schedules, lone worker devices, buddy systems, and GPS tracking where appropriate.
  • The assessment must be reviewed regularly and updated when the work activity, location, or circumstances change.
  • Lone workers must be consulted during the assessment — they understand the practical challenges better than anyone.

Why?

Delayed rescueWithout an assessment, there is no plan for how help reaches a lone worker who is injured — delays can be fatal.
Identify what cannot be done aloneThe assessment identifies tasks too dangerous for one person — this boundary prevents lone workers attempting high-risk activities.
Legal requirementThe Management Regulations 1999 require a specific assessment — a general site risk assessment does not cover lone working adequately.
Do Don't
  • Complete a specific lone working risk assessment before any lone working activity.
  • Identify all hazards the lone worker will face at the specific location and task.
  • Confirm the lone worker is competent, experienced, and medically fit for the work.
  • Establish reliable communication using phones, radios, or lone worker devices.
  • Set agreed check-in times and escalation procedures if contact is lost.
  • Identify which tasks must never be carried out alone due to the risk level.
  • Plan how emergency services will reach the lone worker at the specific location.
  • Assess the risk of violence and provide personal safety measures where needed.
  • Review the assessment regularly and after any incident or change in circumstances.
  • Consult the lone worker during the assessment for practical insight.
  • DON'T allow lone working without a specific risk assessment completed first.
  • DON'T overlook hazards that are worsened by working alone without nearby help.
  • DON'T send inexperienced or unfit workers to carry out lone working tasks.
  • DON'T rely on mobile phones in areas with poor or no signal coverage.
  • DON'T skip check-in times — a missed check-in must trigger the escalation procedure.
  • DON'T allow lone workers to attempt confined space entry or work at height.
  • DON'T assume emergency services can find a remote location without directions prepared.
  • DON'T ignore violence risk for lone workers visiting occupied sites or public areas.
  • DON'T leave the assessment unchanged when the task or location changes significantly.
  • DON'T write the assessment without speaking to the person who will be working alone.

See also: Lone Working Awareness | Communication & Check-In Procedures

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