WWT/Infrastructure/TBT-WWT-014

Clean Water Reservoir Safety

Water & Wastewater TreatmentInfrastructureClean Water Reservoir Safety

Clean Water Reservoir Safety

Toolbox Talk Record

Ref: TBT-WWT-014  |  Issue: 1  |  Date: March 2026
PresenterProject
LocationDate

What?

  • Clean water reservoirs store treated drinking water and are typically covered or underground structures.
  • Entry into service reservoirs is a confined space operation requiring permits, monitoring, and rescue plans.
  • The interior is dark, wet, and slippery with deep standing water that creates a constant drowning hazard.
  • Chlorine residuals in the water and atmosphere can irritate eyes, skin, and the respiratory system.
  • Access is usually through small hatches, making entry and especially rescue extremely difficult.
  • Contamination of the drinking water supply during construction or maintenance must be prevented absolutely.
  • Tools, materials, and chemicals used inside must be approved to avoid contaminating potable water.
  • Structural columns and limited headroom create restricted movement and head injury risks inside the reservoir.
  • Communication from inside covered reservoirs can be difficult due to concrete construction blocking signals.
  • All work must comply with the water company's hygiene protocols and WRAS-approved material requirements.

Why?

Drowning riskDeep standing water inside reservoirs with limited escape routes creates a serious and constant drowning hazard.
Water qualityContamination of the public drinking water supply during works can cause widespread illness in the community.
Confined spaceCovered reservoirs are confined spaces with restricted access, limited ventilation, and rescue difficulties.
Do Don't
  • Obtain a confined space entry permit and follow the safe system of work
  • Monitor the atmosphere for chlorine levels and oxygen before and during entry
  • Wear a personal flotation device when water depth exceeds 300mm inside
  • Use only WRAS-approved materials and tools that will not contaminate the water
  • Follow the water company hygiene protocol including boot dipping and hand washing
  • Ensure a rescue plan is in place and the rescue team is briefed and equipped
  • Provide temporary lighting inside the reservoir that is suitable for wet environments
  • Maintain communication with the surface team using wired or radio systems
  • Brief all workers on the drowning hazard, chlorine exposure risk, and escape routes
  • Drain or lower water levels where practicable before personnel enter the reservoir
  • DON'T enter a service reservoir without a confined space entry permit
  • DON'T use non-approved materials or chemicals that could contaminate drinking water
  • DON'T enter deep water areas without a personal flotation device and rescue cover
  • DON'T ignore chlorine irritation to eyes or throat — exit and reassess exposure
  • DON'T bring food, drink, or tobacco products into the reservoir area
  • DON'T work alone inside the reservoir at any time during the operation
  • DON'T skip the hygiene decontamination procedure when exiting the reservoir
  • DON'T allow untreated surface water or debris to enter the clean water storage
  • DON'T store unnecessary equipment inside the reservoir where it could fall into water
  • DON'T assume shallow water is safe — hidden drops and submerged obstacles are common

See also: Confined Space Entry Procedures | Chlorination and Flushing Procedures

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