BUR/Safe Digging/TBT-BUR-005

Safe Digging Practices (HSG47)

Buried Services & UtilitiesSafe DiggingSafe Digging Practices (HSG47)

Safe Digging Practices (HSG47)

Toolbox Talk Record

Ref: TBT-BUR-005  |  Issue: 1  |  Date: March 2026
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What?

  • HSG47 is the HSE guidance document setting out safe digging practices to prevent damage to underground services during excavation.
  • The safe digging process has three stages: plan the work using service records, detect using scanning equipment, then dig carefully.
  • Service plans from all utility companies must be obtained and reviewed before any ground disturbance work begins.
  • Plans show approximate positions only — actual positions can vary by up to 500mm from the recorded location.
  • CAT and Genny scanning must be carried out across the full dig area in multiple directions to detect buried services.
  • Within 500mm of a detected or known service, only careful hand digging with appropriate tools is permitted.
  • Mechanical excavation may be used outside the 500mm hand-dig zone but must still proceed with care and awareness.
  • Vacuum excavation using suction equipment is a safe method for exposing buried services without risk of damage.
  • Service strikes must be reported immediately — do not attempt to repair damaged gas mains or electricity cables yourself.
  • The permit to dig must record the service detection results and confirm all precautions before excavation begins.

Why?

Fatal strikesStriking a live electricity cable or gas main during excavation kills operators and nearby workers without warning.
Plans are approximateUtility records show approximate positions — actual cables and pipes may be up to half a metre from the recorded line.
Three-stage processPlan, detect, dig: skipping any stage removes a layer of protection that prevents the next service strike fatality.
Do Don't
  • Obtain utility service plans from all providers before any ground disturbance.
  • Scan the full dig area with a CAT and Genny in all modes and directions.
  • Hand dig carefully within 500mm of any known or detected buried service.
  • Use insulated hand tools when digging near known electricity cable positions.
  • Consider vacuum excavation for safely exposing buried services without damage.
  • Complete the permit to dig recording all detection results before excavation starts.
  • Brief the excavation team on known service locations and the hand-dig zones.
  • Proceed cautiously with machine excavation outside the hand-dig zone.
  • Report any service strike immediately — do not attempt your own repair.
  • Support and protect exposed services to prevent damage from ground movement.
  • DON'T start digging without obtaining and reviewing service plans from all utilities.
  • DON'T skip the CAT and Genny scan — plans alone cannot confirm exact positions.
  • DON'T machine dig within 500mm of a known or detected buried service.
  • DON'T use metal tools near electricity cables — use insulated digging equipment.
  • DON'T dismiss vacuum excavation — it is the safest way to expose buried services.
  • DON'T excavate without a completed permit to dig with detection results recorded.
  • DON'T allow excavation workers to start without a briefing on service locations.
  • DON'T assume the absence of a CAT signal means no services are present below.
  • DON'T touch or attempt to repair a damaged service — call the utility operator.
  • DON'T leave exposed services unsupported in the open trench.

See also: CAT & Genny Safe Use | Working Near Electricity Cables

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